Trust Wallet A user claimed to have lost 3,830 USDT without any transactions being approved, which has once again raised concerns about the security of this self-hosted wallet.

• A Trust Wallet user reported that despite using the application for about five years, 3,830 USDT in their wallet disappeared without any transaction approval or warning.
• Another user complained that the tokens exchanged for USDC never arrived in their account. Trust Wallet Support subsequently provided a troubleshooting guide and stated that assistance could be obtained through their support system.
• Another user reported that after encountering someone impersonating customer service on the Discord server of NEAR Protocol, their Trust Wallet account was emptied; screenshots showed the transfer of various cryptocurrencies.
• The first complainant insists that he did not authorize any transfers, and the cause of the losses he claims to have suffered remains unclear at this time.

In a post published on X on November 3rd, Iaroslav Dubovoi using the account @noirvox_studio claimed that this funds disappeared from his wallet without any warning or request for transaction approval.

Dubovoi wrote: "I just lost $3,830 of my USDT from my @TrustWallet." He added that he simply opened the app and found that the money was already gone.

According to the user, blockchain records show that the funds have been transferred, but he is unable to explain how this transaction occurred.

Dubovoi questioned the security of that wallet and demanded that Trust Wallet provide an explanation, while also urging other users to forward his post.

In the provided screenshot, this complaint had received over 166,000 views at that time, along with hundreds of replies and forwards.

Trust Wallet Users share transaction hashes after reporting the loss of funds

After the initial complaint, Dubovoi published what he claimed were the transactions ID related to this lost funds.

The transaction hash he shared is:

6e26ec6faf90f1c9f484e5f19d29a207da0c55918191c8dbf20625d9250ac25d

According to Dubovoi, they have been using the same wallet for about five years and have always taken measures to protect their cryptocurrency assets.

His statement indicates that at the time the funds disappeared, he did not intentionally approve that transfer.

This transaction provides a starting point for tracking the flow of funds, but the posts provided do not confirm the blockchain network, the receiving address, or the specific circumstances behind this transfer.

Trust Wallet is a self-hosted cryptocurrency wallet, which means that users retain control of the private keys required to authorize exchanges.

Unlike centralized exchanges, which typically hold and manage customer assets on their behalf, self-hosted wallets allow users to directly control their own cryptocurrencies.

Unauthorized transfers can occur in various ways, including the leakage of private keys, malicious smart contract permissions, and misleading transaction signatures.

The specific manner of the losses referred to as Dubovoi has not yet been confirmed.

In another interaction on X, another Trust Wallet user, Abdul (account @ HasbullahAbdulH), complained about encountering problems while exchanging cryptocurrency tokens.

The authenticated account with Trust Wallet Support responded to this on November 4th.

The customer service staff guided Abdul to read an article on troubleshooting, which covered situations such as exchange failures, transactions getting stuck, and users receiving an unexpected amount of cryptocurrency.

In another complaint published on November 3, user Mister Tee (account @meeyatariq) claimed that after encountering a person impersonating customer service on the Discord server of NEAR Protocol, their account Trust Wallet was emptied.

The screenshot shared by the user shows that there were outgoing transactions of ETH, BTC, BNB, and NEAR in their wallet activities, which included a transfer of 3 NEAR, worth approximately 11.49 US dollars.

Unlike Mister Tee, who attributed the loss to fake customer service, Dubovoi insists that they did not approve any transactions and did not receive any warnings before discovering the loss of funds.

Trust Wallet has also dealt with wallet security incidents in the past.

Before this latest complaint, Trust Wallet had also encountered previous security issues, including a major incident in December 2025 that affected its browser extensions.

As previously reported by crypto.news, Trust Wallet acknowledged that a security incident related to the 2.68 version expansion of its Chrome allowed attackers to transfer cryptocurrencies from affected users without the need for transaction approval.

Blockchain investigator ZachXBT first pointed out these suspicious transfers after multiple users reported unauthorized withdrawals.

Subsequently, Zhao Changpeng, the Binance Chief Executive Officer, confirmed that affected users would receive compensation, and the company has launched an investigation into the incident.

In the end, the losses caused by this wallet vulnerability in December amounted to approximately 7 million US dollars. Investigators determined that the malicious code was introduced through a compromised version of a browser extension.

The incident involved attackers obtaining the extended source code and distributing a malicious version through Chrome Web Store.

More recently, Trust Wallet also warned users about a fraudulent website that impersonated its encrypted card services.

This warning is aimed at phishing attempts, with the purpose of tricking users into connecting to their wallets and potentially signing malicious transactions.

Such attacks may allow third parties to obtain the permission to transfer specific tokens without needing to obtain the wallet recovery phrase.

Another investigation conducted in October by blockchain security company Salus revealed that malicious USDG permit signatures granted attackers spending permissions, allowing them to withdraw funds from affected wallets.

In these cases, attackers exploited previously obtained authorization to execute token transfers without the need for victims to approve each subsequent transfer individually.

Trust Wallet has previously advised users not to share recovery phrases or private keys, and to use their official support channels when investigating suspicious wallet activities.