The new protocol will incorporate advanced generative artificial intelligence, security, and infrastructure capabilities to drive technological transformation.
Sunnyvale and Madrid, California, October 9, 2026 / PRNewswire / -- Today, we announce the expansion of our strategic agreement with Google Cloud to strengthen our technical capabilities in key areas such as artificial intelligence ( AI ), data management, data analysis, and cloud infrastructure.
Building on the cooperation established between the two parties in 2023, this expanded agreement will extend the collaboration until 2033. It will also accelerate the adoption of AI and cloud technology by the institution, speed up the development of related tools to improve employees' operational decision-making, and enhance the personalization of products and services for its millions of customers.
As part of the new protocol, CaixaBank will deploy Gemini Enterprise. This is the AI platform used by Google Cloud for building, governing, and deploying smart agents. These agents will assist the CaixaBank team in integrating complex financial information, automating daily tasks, and optimizing work processes.
To support the strategic goals of CaixaBank, the expanded cooperation will focus on three key pillars:
- Data analysis and proxy AI:CaixaBank will transform large data repositories into actionable insights. With the help of Gemini Enterprise, teams will deploy specialized AI agents to simplify document management, categorization, and complex content summarization, thereby accelerating internal decision-making.
- Hybrid infrastructure and security:CaixaBank will integrate its private environment with the security infrastructure of Google Cloud to enhance system resilience, scalability, and service availability, thereby meeting future growth needs. This deployment will also include the addition of advanced threat detection and security monitoring, and will be implemented under the strict governance of CaixaBank and within the framework of responsible AI.
- Employee Training and Empowerment:The project also includes professional services, collaboration programs, and training courses to promote the adoption of new technologies and team empowerment. Related work will be carried out within the governance framework of CaixaBank and its security, privacy, and responsible AI frameworks.
Through this expanded alliance, CaixaBank reiterates its commitment to collaborate with leading AI and technology partners. The bank states that, by leveraging the advanced AI and data capabilities of Google Cloud, it is poised to continue driving the transformation of its business model and shape the future of digital banking.
About CaixaBank
Innovation is one of the strategic pillars of CaixaBank and a key element in consolidating its leading position in the financial industry. The bank states that it has the largest digital customer base in the Spanish financial sector, with a total of over 13 million customers. The bank promotes an innovative vision that combines technology, professional capabilities, and a close approach to customers, with the goal of developing new products and services, improving user experience, enhancing operational efficiency, and creating new growth opportunities.
About Google Cloud
Google Cloud offers a powerful and optimized AI technology stack, which includes AI infrastructure, leading models such as Gemini, data management capabilities, multi-cloud security solutions, developer tools and platforms, as well as intelligent proxies and applications, to help various organizations achieve business transformation in the "proxy era." Google Cloud states that customers from over 200 countries and regions regard them as a trustworthy technical partner.
