Listen Labs had originally signed a $125 million Series C financing deal with a valuation of $1.5 billion, led by Menlo Ventures. However, this round of financing was not completed, and the company subsequently turned to acquisition negotiations with Salesforce.

Financing shifts to acquisitions

According to sources, Listen Labs has renounced the signed terms, which is not a common occurrence in the venture capital market. The reason why the deal did not go through is believed to be related to the merger negotiations with Salesforce.

Salesforce Negotiated a valuation of approximately $2 billion

Business Insider reports that Salesforce is discussing the acquisition of Listen Labs for approximately $2 billion. The negotiations are not yet finalized, and there is no guarantee that they will succeed in the end.

AI Customer Research Track Heats Up

Listen Labs was co-founded in 2023 by Florian J, ngermann, and Alfred Wahlforss. The product uses voice AI for customer interviews and automatically generates reports and presentations. The company claims that such tools can help businesses complete market research more quickly.

Additional information:Listen Labs completed a $69 million Series B financing in January this year, with a valuation of $500 million; its clients include Microsoft, Canva, Anthropic, and Sweetgreen.